Welcome to Weeds n’ Wonders! These Terms of Service (“Terms”) outline the rules and regulations for the use of our website and the services provided by our gardening maintenance business.

By accessing this website and utilizing our services, you accept these Terms and agree to abide by them. If you disagree with any part of these Terms, you must refrain from using our website and services.

1. Definitions:
   “Weeds n’ Wonders,” “us,” “our,” or “we” refers to the gardening maintenance business and its website.
   “You,” “your,” “user,” or “users” refers to any individual or entity accessing our website or utilizing our services.
   “Services” refers to
   “Website” refers to www.weedsnwonders.com.au , inclusive of all pages.
2. Services:
   We provide gardening maintenance services to both residential and commercial properties. These services include but are not limited to lawn care, garden maintenance, green waste removal, weed management, and seasonal clean-up.

• User Conduct:
  In our commitment to maintaining a respectful and professional environment, we expect all users to adhere to certain guidelines regarding their conduct both online and during the provision of our gardening maintenance services. Acceptable behaviours include treating our team members and fellow clients with courtesy and respect, communicating openly and honestly, and cooperating with any instructions or guidelines provided by our staff.

  Conversely, unacceptable behaviours include but are not limited to:

• Disrespectful Behaviour:
  Any form of disrespect, rudeness, or verbal abuse towards our team members, fellow clients, or any other individuals encountered during the provision of our services is strictly prohibited.
• Non-Compliance:
  Failure to comply with any instructions, guidelines, or safety protocols provided by our staff may result in termination of services and refusal of future service requests.
• Damage to Property:
  Clients are responsible for ensuring the safety and security of their property during the provision of our services. Any intentional or negligent damage to property, including but not limited to plants, structures, or equipment, will not be tolerated.

• Unauthorized Activities:
  Unauthorized activities encompass any actions not explicitly permitted by Weeds n’ Wonders during the provision of our services. This includes trespassing on private property, engaging in vandalism, or participating in theft while on-site. Such behaviours are strictly prohibited and may result in immediate termination of services and legal action.

• Violation of Privacy:
  Clients must respect the privacy of our team members and refrain from recording, photographing, or sharing personal information without consent.
• Disruption of Service:
  Any actions that disrupt or interfere with the normal provision of our services, including but not limited to excessive interruptions, distractions, or unreasonable demands, will not be tolerated.

We reserve the right to take appropriate action, including termination of services and refusal of future service requests, in response to any violations of these guidelines. By engaging our services, clients agree to abide by these acceptable conduct policies and contribute positively to a safe and professional working environment.

4. Intellectual Property:
   The content featured on the Weeds n’ Wonders website and its associated social media platforms, comprising text, graphics, logos, images, and software, is exclusively owned by Weeds n’ Wonders and is safeguarded by intellectual property laws. Any unauthorized use, reproduction, modification, or distribution of the content from this website without our explicit written consent is strictly prohibited and may result in legal consequences for violating intellectual property rights.
5. Privacy Policy:
   Our Privacy Policy governs the collection, use, and disclosure of personal information provided by users of our website and services. By using our website and services, you consent to the terms of our Privacy Policy. For a more detailed understanding we encourage users to view the up to date Privacy Policy found on our website.
6. Limitation of Liability:
   Weeds n’ Wonders shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of our website or services. While we strive to maintain a flawless online experience, we cannot guarantee that our website will be error-free, uninterrupted, or free from viruses or other harmful components. Furthermore, Weeds n’ Wonders assumes no responsibility for any damages or losses arising from the services provided, including, but not limited to, the death, wilting, or damage of plants, trees, or other garden elements. Clients acknowledge the inherent risks associated with gardening, such as plant mortality due to various factors like weather conditions, soil quality, and plant diseases. Weeds n’ Wonders endeavours to deliver quality care and maintenance, but clients bear full responsibility for the health and condition of their garden post-service provision.

   In addition, we cannot be held accountable for accidents or injuries involving pets during our gardening services. While we prioritize the safety of both your pets and our team members, unforeseen circumstances may arise. By engaging our services, you acknowledge and accept that we are not liable for any injuries, damages, or losses resulting from interactions with pets, including bites, scratches, or escape incidents. We recommend securing pets in a safe area away from our work zones during service visits to minimize potential risks.

7. Indemnification:
   You agree to indemnify and hold harmless Weeds n’ Wonders, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, costs, or expenses arising out of your use of our website or services or your violation of these Terms.
8. Governing Law:
   These Terms shall be governed by and construed in accordance with the laws of Victoria, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Victoria.
9. Accidental Damage:
   While we take every precaution to avoid damage to property during our gardening maintenance services, accidents may occur. We carry liability insurance to cover any accidental damage caused by our team members while performing services on your property. However, we cannot be held responsible for damages resulting from natural disasters, acts of vandalism, or other unforeseen events beyond our control. If you would like to report any accidental damage you can do so by contacting us via email at info@weedsnwonders.com.au .

    

10. Client Responsibility:
    It is the client’s responsibility to inform us of any hazards, obstacles, or special considerations on their property that may affect our ability to perform gardening maintenance services safely and effectively. Failure to disclose such information may result in delays, additional charges, or incomplete service.
11. Cleaning Up Animal Faeces:
    Weeds n’ Wonders is not responsible for cleaning up animal faeces within the premises where gardening services are provided. Clients are advised to ensure that the garden area is free from pet waste prior to our scheduled service visits. Any time spent on cleaning up animal feces will be considered part of the scheduled visit time and may impact the completion of other gardening tasks during the visit.
12. Limitations on Working Height:
    Weeds n’ Wonders reserves the right to impose limitations on the height at which gardening services will be performed, in some cases this may mean the refusal or cancellation of a job based on safety considerations and equipment capabilities. Safety is our top priority, and we may decline any job that poses a risk to our team members or property. Clients are advised to discuss any specific requirements or constraints regarding working height with our team prior to the commencement of services. Weeds n’ Wonders shall not be liable for any damages or losses arising from limitations on working height imposed during the provision of services.
13. Dispute Resolution:
    In the event of any disputes arising from our services, we encourage clients to contact us directly to resolve the issue amicably. If a resolution cannot be reached through informal means, both parties agree to participate in mediation or arbitration proceedings conducted in accordance with the laws of Victoria.
14. Severability:
    If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely matches the intent of the original provision.
15. Entire Agreement:
    These Terms constitute the entire agreement between you and Weeds n’ Wonders regarding your use of our website and services, superseding any prior agreements or understandings, whether written or oral.

     

16. Changes to Terms:
    We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on the Terms of Service page. By continuing to use our website or services after any such changes, you accept and agree to be bound by the revised Terms.
17. Contact Us:
    If you have any questions or concerns about these Terms, please contact us at info@weedsnwonders.com.au .