Weeds N’ Wonders PTY LTD (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or otherwise interact with us.

1. Information We Collect
   We may collect personal information from you when you visit our website, fill out a contact form, subscribe to our newsletter, or engage with our services. The types of personal information we may collect include:
   • Name
   • Contact information (email address, phone number, mailing address)
   • Billing and payment information
   • Information about your garden maintenance needs and preferences
   • Communication preferences

2. How We Use Your Information
   We may use the information we collect from you for various purposes, including:
   • Providing and improving our services
   • Communicating with you about your inquiries, appointments, and service requests
   • Sending you marketing communications, newsletters, and promotional offers
   • Processing payments and invoices
   • Responding to your inquiries and customer service requests
   • Analysing trends and website usage to improve our website and services
   • Complying with legal and regulatory requirements
     
     
     

      

3. Disclosure of Your Information
   We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
   The types of third parties we may share your information with include:
   • Payment processors
   • Email service providers
   • Customer relationship management (CRM) software providers
   • Marketing and advertising partners
      
     We may also disclose your information in the following circumstances:
   • To comply with applicable laws, regulations, or legal processes
   • To enforce our Terms of Service or protect our rights, property, or safety, or the rights, property, or safety of others
   • In connection with a merger, acquisition, or sale of all or a portion of our assets
     
     
     

      

4. Data Security
   We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
   
   
5. Your Choices and Rights
   You have the right to access, correct, update, or delete your personal information at any time. You may also opt-out of receiving marketing communications from us by following the instructions provided in the marketing communication.
   
   
6. Children’s Privacy
   Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to have the information removed.
   
   
7. Before and After Photos
   By using our services, you consent to the collection and use of before and after photos of your property for promotional and marketing purposes. These photos may be used on our website, social media channels, or other marketing materials.
   
   
8. Legal Basis for Processing Personal Information
   We rely on the following legal bases for processing your personal information:
   • Performance of a contract: We may process your personal information to fulfil our contractual obligations with you, such as providing garden maintenance services.
     
   • Consent: We may process your personal information based on your consent, which you may withdraw at any time.
     
   • Legitimate interests: We may process your personal information for our legitimate interests, such as improving our services, marketing our products, and protecting our legal rights.
     
     
     

      

9. Changes to This Privacy Policy
   We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.
   
   
   
10. Contact Us
    If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at info@weedsnwonders.com.au.

This Privacy Policy was last updated on 24/5/2024.